Most complaints regarding Kan Auto Insurance, said the report DOI
The recent publication of the Kansas Consumer Complaint Ratio 2003 report shows that 38 percent of complaints related to auto insurance, more than any other branch. During 2003, the Kansas Insurance Department (CSIC) finished 5219 with insurance claims.
Insurance Accident and health insurance followed closely behind with 29 percent of complaints. Homeowner insurance accounted for 18 per cent of complaints, while life, HMO, long-term care insurance and retirement, all reports in the different figures.
Sixty-Four percent of the total complaints handled problems related to claims handling, according to the report. Other problems were Underwriting (17 percent), insurance services (15 percent) and marketing and distribution (4 percent). Claims processing problems were deemed insufficient damage costs / supply (43 percent); refusal of the request (26 percent) and argue that the delays (24 percent).
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