Insurance Office helped collect millions of claims
Kathleen Sebelius Kansas insurance commissioner, said Tuesday that his department area of over 100000 calls and helped to bring together consumers about $ 6.3 million in insurance claims in dispute in the year 1996.
Sebelius, attempted to increase government profile of the division since the victory of the Commissioner for the period after 1994, published consumers is supported during a press conference in the department.
“We want to ensure that consumers, the Kansas insurance products to know about these services,” said Sebelius. “We want to make sure she knows is a place to turn.”
Sebelius, said many calls from the staff of the Division of Consumer Affairs Division people were simply seeking information.
Copies of guidelines for buyers of the division of insurance for the exploitation of tenders in the fields of automobile coverage of health insurance were particularly popular items.
“Such were the best sellers,” said Sebelius.
More than 20,000 calls were received in April, when the car Shopper’s Guide was published.
Most of the 6600 formal complaints of the service area involved auto insurance, Sebelius said. Complaints about the health of more frequent reports were second.
As an example, Sebelius cited a case with a woman always ready for their second baby. Because her first baby weighed more than expected, and was by Caesarean section, a woman doctor recommends the same procedure for the second child.
To emphasize expressly that the wife tries to establish an evaluation version of work, the insurance company has refused to approve before the C-Sebelius section of the office operates.
“I believe that there is no doubt, we can attract the attention of a company,” said Sebelius.
Sebelius’ consumer staff is always looking for models in the complaints.
If a company has wrongfully refused several other claims, Sebelius said it could lead to an investigation.
“We have followed very closely the various forms of business,” said Sebelius.
Kansas consumers have issues with their insurance coverage may be the department of free hotline (800) 432-2484.
A detailed report of consumers with information on complaints are recorded in the years 1996 and companies against which they will soon be available, “said Sebelius.
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